Frequently Asked Questions

We serve businesses across the Gulf Coast region including Baldwin County AL (Gulf Shores, Orange Beach, Foley, Fairhope, Daphne, Spanish Fort), Mobile County AL (Mobile), and Escambia County FL (Pensacola, Perdido Key). We provide both on-site and remote support.

Managed IT services is an outsourced IT solution where we proactively monitor, maintain, and support your entire technology infrastructure for a fixed monthly fee. This includes help desk support, security monitoring, software updates, backup management, and strategic IT planning.

Our multi-layered approach includes advanced endpoint protection, email filtering, security awareness training, regular patching, network segmentation, and comprehensive backup solutions with off-site replication to ensure business continuity.

Yes, we specialize in cloud migrations of all sizes. We assess your current environment, design the optimal cloud architecture, execute the migration with minimal disruption, and provide ongoing cloud management and optimization.

Pricing varies based on the number of users, complexity of your environment, and services required. We offer flat-rate monthly pricing so you can budget accurately. Contact us for a free assessment and custom quote.

You can reach our help desk via phone, email, or our online ticket portal. For urgent issues, calling our support line is recommended. All tickets are tracked and prioritized based on severity.